Customer Update
We’re sorry that our phone lines are currently down, so you will be unable to reach us in this way at the moment. We're working hard to get the lines back up-and-running as soon as possible, and we thank you for your patience.
If you need to track an order, please use the button below or you can also email one of our team directly.
Government Update
As of [DATE], the government has announced changes to [TOPIC] – and it means [BRIEF DESCRIPTION OF THE CUSTOMER IMPACT].
More detailed information about the changes can be found below.
Technical issues
Our [SYSTEM NAME] is currently down, and it’s causing problems for our [PRODUCT/SERVICE NAME].
Keep an eye on your order’s progress through our Track My Fuel Order page. Or, if you still need help, you can use the Live Chat option on our website to get in touch, or call your local team.
Disrupted Deliveries
The current weather conditions are causing disruption on the roads and as a result, some heating oil deliveries are being delayed.
Keep an eye on your order’s progress through our Track My Fuel Order page. Or, if you still need help, you can use the Live Chat option on our website to get in touch, or call your local team.
Easter Opening Times
View our business trading hours over the Easter period
Fuelling Scotland's Homes and Businesses
Our local Scottish teams are on your doorstep. Ready to supply your fuels, lubricants and more, all year round.
£20 off heating oil using code LUCKY20 - ends Sunday!
Welcome to Scottish Fuels
We’re proud to have been providing fuel, lubricants and so much more to Scottish homes, farms and businesses since 2001 and we’re one of the largest oil distributors in Scotland.
Our customer service teams and delivery depots are dotted the length and breadth of Scotland. So you can be assured of a reliable local service all year round. From the Highlands to the Lowlands you can trust us to deliver your fuel when you need it most.